Terms of service
Effective Date: 3 March 2026
Website: www.reishilab.sg
Company Name: REISHI Lab Singapore
Welcome to REISHI Lab. Singapore. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree to these terms, please do not use our website or purchase our products.
1. Overview
This website is operated by REISHI Lab. Singapore. Throughout the site, the terms “we”, “us”, and “our” refer to REISHI Lab. Singapore. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, including any additional policies referenced here, such as our Privacy Policy, Shipping Policy, and Returns & Refund Policy.
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. Your continued use of the website following any such changes constitutes acceptance of those changes.
2. Eligibility
By using this website, you represent that:
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you are at least the age of majority in your jurisdiction
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you have the legal capacity to enter into a binding agreement
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any information you provide is accurate, complete, and current
You may not use our products for any illegal or unauthorized purpose.
3. Products and Services
We make every effort to display and describe our products as accurately as possible. However, we do not guarantee that all product descriptions, images, packaging details, pricing, or other content on the website are fully accurate, complete, current, or error-free.
We reserve the right to:
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modify or discontinue any product at any time without notice
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limit quantities of any products or services offered
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refuse or cancel any order at our discretion
All products are subject to availability.
4. Health and Product Disclaimer
Our products are marketed as health supplements and are not intended to diagnose, treat, cure, or prevent any disease unless otherwise permitted by applicable law.
Any information provided on this website, including product descriptions, educational content, blog articles, testimonials, and customer communications, is for general informational purposes only and is not medical advice.
You should consult a qualified doctor, pharmacist, or healthcare professional before using any supplement, especially if you are:
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pregnant or breastfeeding
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taking medication
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under medical supervision
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managing a medical condition
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planning to give the product to a child
You are responsible for determining whether our products are suitable for your personal needs.
5. Orders and Acceptance
When you place an order, you are making an offer to purchase the product subject to these Terms of Service. All orders are subject to acceptance by us.
We reserve the right to refuse, reject, or cancel any order for reasons including but not limited to:
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product unavailability
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errors in pricing or product information
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suspected fraud or unauthorized transactions
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suspected resale or misuse
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delivery restrictions to certain locations
If we cancel an order after payment has been made, we will issue a refund for the amount paid.
6. Pricing and Payment
All prices displayed on the website are in Singapore Dollars unless otherwise stated.
We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel affected orders, even if payment has already been submitted. If so, any amount charged will be refunded.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
7. Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated time frames stated on the website. However, shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
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couriers or logistics providers
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customs clearance
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incorrect address details provided by the customer
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events beyond our reasonable control
Risk in the product passes to you upon delivery, or when the order is left at the delivery location provided in your order instructions, where applicable.
8. Returns and Refunds
Returns and refunds are governed by our Returns & Refunds Policy.
Due to the nature of consumable products, opened, used, or tampered items are generally non-returnable and non-refundable unless required by law.
Please refer to our separate Returns & Refunds Policy for full details.
9. Account and Website Use
You agree not to use the website:
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for any unlawful purpose
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to violate any laws or regulations
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to transmit viruses, malware, or harmful code
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to attempt unauthorized access to our systems
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to interfere with the security or operation of the website
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to copy, exploit, or misuse website content for commercial purposes without permission
We reserve the right to suspend or terminate access to the website if we believe you have violated these Terms of Service.
10. Intellectual Property
All content on this website, including text, graphics, logos, icons, images, videos, product names, branding, and website design, is owned by or licensed to REISHI Lab. Singapore and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, upload, display, or exploit any part of the website without our prior written consent.
11. User Submissions and Reviews
If you submit reviews, testimonials, comments, suggestions, or other materials to us, you grant us a non-exclusive, royalty-free, worldwide, transferable right to use, reproduce, publish, and display such content in connection with our business, subject to applicable law and our Privacy Policy.
You agree that your submissions will not:
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be false or misleading
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infringe any third-party rights
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contain unlawful, abusive, or obscene material
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contain viruses or malicious code
We reserve the right to remove or not publish any submission at our discretion.
12. Limitation of Liability
To the fullest extent permitted by law, REISHI Lab. Singapore shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of the website or purchase of our products.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to any product or service purchased from us shall not exceed the amount you paid for the relevant product.
Nothing in these Terms of Service excludes or limits liability that cannot be excluded or limited under applicable law.
13. Indemnity
You agree to indemnify, defend, and hold harmless REISHI Lab. Singapore, its directors, officers, employees, agents, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses arising out of:
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your breach of these Terms of Service
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your misuse of the website
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your violation of any law or rights of a third party
14. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, availability, or practices of any third-party websites.
Accessing third-party sites is at your own risk.
15. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
16. Force Majeure
We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including acts of God, natural disasters, war, civil unrest, labor disputes, supply chain disruptions, internet outages, epidemics, pandemics, or government actions.
17. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.
Any disputes arising out of or in connection with these Terms of Service shall be subject to the exclusive jurisdiction of the courts of Singapore.
18. Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service without affecting the validity and enforceability of the remaining provisions.
19. Entire Agreement
These Terms of Service, together with any policies or operating rules posted on this website, constitute the entire agreement between you and REISHI Lab. Singapore in relation to your use of the website and purchase of products.
20. Contact Information
Questions about these Terms of Service may be sent to:
REISHI Lab
Email: contactus@reishilab.sg
WhatsApp: +65 89688578
Website: www.reishilab.sg